AI4PublicPolicy Pilots: Athens, Greece

Pilot #1: Citizen Centric Management and Optimization of City Resources

Location: Athens, Greece

Pilot Leader(s)Dimos Athinaion Epicheirisi Michanografisis (DAEM) – City of Athens IT Company

Theme – Policies Involved:

  • Policies for Infrastructures Maintenance and Repair;
  • Policies for Parking Space Management and Urban Mobility

The City of Athens is the capital city and largest Municipality in Greece and serves a population of about 750,000 people, swelling to almost 3 million when daily commuters are included. The City has a complex and aged infrastructure (roads, water pipelines, streetlights, public spaces, public buildings, garbage collection facilities, etc.). Furthermore, as one of Europe’s largest metropolitan areas, Athens must deal with significant traffic flows in the city, which must be handled in cost effective and environment efficient ways, but also in ways acceptable by the citizens. The pilot aims at developing, demonstrating and evaluating data-driven, citizen-centric and evidence-based policies about the maintenance of the city’s infrastructure and the citizens’ transport and urban mobility, including the economic implications of these policies.

Use Cases:

  • Maintenance Policies Optimization
  • Predictive Citizen-Centric Transport/Parking Policies Development
  • Economic/Revenue Policies Modelling.

The following KPIs will be tracked:

  • Reduced time in resolving reported incidents;
  • Reduction of the average cost per incident for the city;
  • Increased citizen satisfaction from the infrastructure maintenance activities;
  • Increased citizen satisfaction from the smart parking activities;
  • Increased revenue from parking;
  • Improved average parking availability;
  • Improved “fill rate” and occupancy for the parking positions.