Fourth co-creation workshop in Nicosia

Nicosia Municipality’s 4th co-creation workshop took place on December 4th, 2023, at the central building offices of the Municipality. The workshop aimed to present the progress of the Nicosia pilot and the proposed solutions to stakeholder groups, users, civilians, and technicians, and to gather feedback on how the AI models can become helpful tools for everyone involved.




Stakeholders’ arrival & workshop introduction

AI4PublicPolicy Presentation

Project Overview

Nicosia Municipality Pilot Presentation

Nicosia Use cases presentation & Data, KPIs, policy dashboards

Coffee Break

DRT Presentation

Demand Responsive Transport Service


Q&A, Discussion on Policy KPIs, Data, Surveys, Challenges


Outcomes of the Workshop



The workshop was attended by 24 participants, who were invited based on their position and role in relation to the Urban Mobility and the Smart Parking Management Plans aiming to improve accessibility of people with disabilities and elderly.

In particular, the stakeholders represented at the meeting included representatives from the following organisations and groups:

  • Public Works Department, Ministry of Transport, Communication and Works
  • Cyprus Public Transport Company (responsible for the operation of public transport in Nicosia)
  • Cyprus Organization of Paraplegics (OPAK)
  • Elderly from the Multifunctional Foundation of Nicosia Municipality
  • EY (Ernst & Young Cyprus Ltd) that are collaborating with Nicosia Municipality for the implementation of the Smart Nicosia Project
  • CYENS Centre of Excellence
  • Nicosia Municipality (representatives from the technical services, IT department, European Affairs Office, Digital Transformation and Smart City department)
  • Traffic Wardens Department
  • Members of the Municipal Council


Sessions, discussions, and outcomes

The workshop was moderated by Mrs. Charis Theocharous, European Affairs Officer and project manager for the AI4PublicPolicy Nicosia’s Pilot. Commencing with a brief tour-de-table in which participants presented themselves their role in their respective organizations. After that, a concise overview of the workshop’s scope and objectives was provided. This was followed by a brief presentation of the AI4PublicPolicy project, encompassing its goals, participants, duration, and current status.

Next, Mrs. Christina Christodoulou and Mr. Christos Lambis presented Nicosia’s two use cases, outlining their goals, objectives, related policies, and current status.

During the second part of the presentation, the VPME and the policy-making process supported by the VPME were presented along with an explanation of how the data is collected by the Municipal Department (Smart City Department). The parking space optimization policy, the Smart Nicosia project, and the SmartParking app were presented in detail by showing relevant explanatory videos.

Following the presentation of the AI4PublicPolicyProject and Nicosia’s policies, representatives from Cyprus Public Transport (CPT) presented the Demand Responsive Transport (DRT) Service they provide. The DRT service, operated by CPT on a pilot basis under the monitoring of the Ministry of Transport, Communication and Works, is being explored by Nicosia Municipality as a potential policy for the AI4PublicPolicyproject.

This service aims to enhance the accessibility of disabled individuals in the wider urban area of Nicosia, promote an active lifestyle, and maximize independence. The pilot service caters to people with disabilities and is anticipated to include the elderly in the future.

Following the afore-mentioned presentations, the workshop entered its third part, marked by a lively discussion involving all participants. Key topics included evaluating the value of the proposed platform and its services for policymakers, assessing the impact of the first use case  on the daily lives of disabled persons and considering the effects of the second use case on the Traffic Wardens Department and the decision-making process.

Participants also delved into exploring additional possibilities for data collection through municipal smart cameras and sensors to facilitate decision-making, identifying public sector entities that could effectively utilize the VPME platform for decision-making processes, and considering the potential expansion of the Demand Responsive Transport (DRT) Service to cover more districts and include the elderly.


All workshop participants exhibited significant interest in the topic, actively engaging in discussions, exchanging opinions, and sharing valuable information.

Policy No. 1 which elaborates on the Improved accessibility of people with disabilities received significant appreciation from representatives of the disabled community, who found it exceptionally beneficial for enhancing their mobility within the city. The workshop delved into the potential applications of the other two policies, particularly emphasizing the utilization of the Demand-Responsive Transit (DRT) service as an additional municipal policy. They emphasized the importance of independence in mobility for the elderly, primarily to ensure their mental health.